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Forum Discussion
SRX80 no connected device insights
After upgrading to the insights latest version the connected device on my SRX80 displays 0. However logging into the router locally all devices are displayed. Any thoughts?
Found out from the NETGEAR Support Team that you already have an ongoing support ticket with them related to your post here. You may want to post here the progress of your support ticket.
Regards,
DaneA
NETGEAR Community Team
Thank you DaneA. I pursued the ticket option. As it stands we deleted and re added to insights with a new location. Devices populated and within 3 hours disappeared. I was asked to delete and do a full factory reset of the router and re add back to insights. At this point appears to be working but dealing with odd device behavior of losing wifi. Almost to the point of tossing in the towel and moving to another platform. For a business class solution this has been more than painful.
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