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Forum Discussion
Where to find invoice for Insight subscription
Hi, I need the invoice for my Insight subscription but I'm not able to find it anywhere.
I have looked in the Insight portal, Account Management -> Purchase Order History, where nothing is shown, in "Subscriptions" and in many other places.
I haven't received any email with an invoice and cannot find any contact info for this type of problems. I hope this is the right place.
Thank you.
2 Replies
Replies have been turned off for this discussion
Welcome to our community! :)
Let me try to forward your concern to our customer care team. May you be able to provide the information below and send it to me via private message.
- Name:
- Contact number:
- Time of purchase:
- E-mail address:
- Product/Subscription:
- Timezone:
- Preferred time of callback:
I'm looking forward to your pm.
Regards,
John
NETGEAR Community Team
John,
I too need this functionality to download my invoices from the insight Portal.
I manage many insight accounts and whenever they auto renew it is a gamble of if we will receive the emailed invoice.
Please put this capability on the insight portals. We spend a lot of time chasing down invoices from Netgear.
Also, there is never any history of purchase/renewals on the Insight portals? Why? Shouldn't our auto renewals and initial purchases show up there?
This has been so frustrating. I am a partner, my partner rep won't help, and support hasn't been the greatest and taking care of this issue.
Please get the developers to look at this fix.
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