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Forum Discussion

schumaku's avatar
schumaku
Guru - Experienced User
Oct 17, 2018

wifidog - Clients Connected Captured in Captive Portal - SSID Captive Portal Off

Since a few days (around the 5.1 update, around the switch update to .12) we had some massive wireless problems - some systems like printers were no longer reachable.   Users reported that every ...
schumaku's avatar
schumaku
Guru - Experienced User
Oct 21, 2018

Happened today again, this time on a WAC505.

 

The logs show this for each access attempt:

 

Sun Oct 21 08:12:58 CEST 2018 hostapd: wifi1vap0: STA 40:xx:xx:xx:xx:6e IEEE 802.11: disassociated
Sun Oct 21 08:12:58 CEST 2018 hostapd: wifi1vap0: STA 40:xx:xx:xx:xx:6e IEEE 802.11: disconnected
Sun Oct 21 08:12:58 CEST 2018 wifidog[1027]: iptables command failed(1): iptables -w -t mangle -D WiFiDog_brtrunk_Outgoing -m mac --mac-source 40:xx:xx:xx:xx:6e -j MARK --or-mark 0x3
Sun Oct 21 08:12:58 CEST 2018 hostapd: wifi1vap0: STA 40:xx:xx:xx:xx:6e IEEE 802.11: Station deauthenticated due to reason code 3
Sun Oct 21 08:12:58 CEST 2018 nddmp[2586]: alarm : seqNo-[2073], level-[INFO], info-[40-xx-xx-xx-xx-6E wireless client disconnected]
Sun Oct 21 08:12:58 CEST 2018 hostapd: SSID ROAM: Tx leave update for sta 40:xx:xx:xx:xx:6e

 

RaghuHR please investigate and fix this - dropping you another link with the WAC logs by PM It is not acceptable that valid and trusted systems (and even worse IoT devices not able to follow the wifidog portal) are locked out from the Insight and Insight Pro managed networks.

MrJoshW's avatar
MrJoshW
NETGEAR Employee Retired
Oct 22, 2018

Hello,

 

I can open a bug with engineering about this and update Ragu with the bug ID to look further into it. Can you private message me the logs so that I can add to the engineering bug?

  • schumaku's avatar
    schumaku
    Guru - Experienced User
    Oct 22, 2018

    Josh,

    Sorry for bad communication on my side. We had a Zoom meeting (arranged on short notice by RaghuHR) and screen share today at 12:00 GMT+0200 today for about two hours with the WAC and Insight engineering where we had the chance to show various WAC and Insight specific issues.   

    Let's see how things are developing now.

    Regards,

    -Kurt

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