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Barrygast's avatar
Barrygast
Aspirant
Mar 22, 2024

M4250-10g2f Keeps rebooting

Hi All, 

 

I'm experiencing some issues with my M4250

 

I tried to factory reset with the button on the front, after this the switch keeps rebooting/crashing every 1/2 minutes.

 

Has anybody experienced this before?

 

 

Cheers,

Barry 

7 Replies

  • LaurentMa's avatar
    LaurentMa
    NETGEAR Expert
    I am sorry for your issue, this is very unusual. To me the switch software got corrupted and we just need to help you reflash it. If it doesn't work, then we will replace it for you.

    This forum is not a tech support site. Better to send us an email at proavdesign@netgear.com and one SE will assist you today.
    • Barrygast's avatar
      Barrygast
      Aspirant

      Hi Laurent,

       

      Thanks I have sent them a e-mail.

       

      I do have another question. 

       

      i've made a shure controll network. 

      My shure devices see each other. But my computer on the other hand, does not. When I bypass the netgear, everyting works fine on my computer. Do you have any idea perhaps?

       

       

      Thanks!

      • LaurentMa's avatar
        LaurentMa
        NETGEAR Expert
        In the AV UI (or better, Engage controller), you should apply the Shure Converged AV template to the VLAN you are using (for instance VLAN 1).

        If your computer is a Mac, you can go to the AV UI and go to Configure/Multicast. Click the port where your computer is, and activate "Force Multicast" mode on it. Click apply and save!

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