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Forum Discussion
Zoi
May 12, 2026Follower
M4250-26G4F-PoE++ - No opening browser nor AV UI - only USB Connection
Hi ! Any Netgear Specialist who could help us? We could just get access once to this switch . It has a qscsystems pass and we wanted to change the pass. It is an M4250-26G4F-PoE++ . This sw...
schumaku
May 14, 2026Guru - Experienced User
Zoi wrote:This switch had 13.0.2.21 Firmware version and AV UI version 1.0.6.6
If correct, this version must be extremely old.
Interesting enough, on a brief check of the
M4250-26G4F-PoE++ download center, I can't find such a version at all, so the more I suspect this is a QSC specific firmware.
Potentially a factor for having lost the management access (Web, and AV UI: Had attempted updating to the current NETGEAR or the last Q-Sys supported firmware release probably?
There were major changes introduced on the earlier days, look here:
https://kb.netgear.com/000065602/M4250-Firmware-Version-13-0-4-13
When looking-up Q-Sys FMI, we find that only defined NETGEAR firmware versions are supported with the (proprietary?) Q-Sys configuration files - all relative old, dated from Summer 2025:
And exactly that latest Q-Sys supported NETGEAR firmware I had referred above introduced a lot of changes - prohibiting a simple "just update to the current version" approach.
Have you heard from Q-Sys Support in the meantime?
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