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Forum Discussion
3.2.1.102 Firmware Update Failing Via Insight App
I attempted to update my Orbi Pro 6 environment (1 SXR80 Router + 2 Satellites) from 3.2.0.108 to 3.2.1.102 using the Insight app and it almost immediately failed with error The device configuratio...
Bill,
My Insite app and insite web portal on pc updating of firmware both failed because I had a schedule for automatic updates each night - I wanted it “now” because I had issues.
The web portal by entering the IP address of router showed “no updates available.” Why I still have not figured out. But, I set the auto firmware schedule here, so I deselected the schedule here. Then went back to pc Insight portal to update firmware and it worked. If I remember correctly I updated the satellites first, then the router.
Good luck. Insight, both app and pc portal, is a “cute” work in progress but not yet very powerful or helpful.
John
My Insite app and insite web portal on pc updating of firmware both failed because I had a schedule for automatic updates each night - I wanted it “now” because I had issues.
The web portal by entering the IP address of router showed “no updates available.” Why I still have not figured out. But, I set the auto firmware schedule here, so I deselected the schedule here. Then went back to pc Insight portal to update firmware and it worked. If I remember correctly I updated the satellites first, then the router.
Good luck. Insight, both app and pc portal, is a “cute” work in progress but not yet very powerful or helpful.
John
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