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Forum Discussion
3.2.1.102 Firmware Update Failing Via Insight App
I attempted to update my Orbi Pro 6 environment (1 SXR80 Router + 2 Satellites) from 3.2.0.108 to 3.2.1.102 using the Insight app and it almost immediately failed with error The device configuratio...
Seems like this update may have broken more than it fixed. Aside from the Insight app, the system itself doesn't appear any better or worse than before the firmware update. As far as the Insight app goes, when it works, it does a fair job giving you information and access to the system. Strangely, within the IOS OS, I've found Insight to be more stable on the iPad platform than iPhone.
We are working on a fix for the firmware upgrade issue via the Insight app, for now the following workaround can be used;
1. Go into the SXR80 local UI, go to ADVANCED -> Administration -> NTP Settings
2. Change the "Time Zone" to a different value and then click APPLY.
3. Change the "Time Zone" back to the previous one and then click APPLY.
Regrds
DavidGo
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