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Forum Discussion
BruceGuo
Feb 10, 2022NETGEAR Expert
Anyone has these SXK30 issues?
Hi All,
I see users post below comments. Does anyone have the these issues? Please contact us for support.
user1
I’ve owned many previous netgear and orbi routers, this one is the absol...
plemans
Feb 10, 2022Guru - Experienced User
BruceGuo Did you try PM'ing the users?
do you have the post links?
Maybe we've responded to them or they'll respond on there with more details.
BruceGuo
Feb 10, 2022NETGEAR Expert
It is in Amazon reviews. Unfortunately. Amazon doesn't allow us to reply there so we cannot contact these users.
- plemansFeb 11, 2022Guru - Experienced User
Tried logging into my amazon account to see if you can leave a comment. You used to be able to but wasn't able to anymore. Must have been disabled as I tried it on several different products. Hope a few will pop up on here
- schumakuFeb 12, 2022Guru - Experienced User
plemans a lot of false comments on the US Amazon requiring correction. What hurts most is that people expect that they can order US/FCC products from and export worldwide, expect they get the "right" power supplies, not understanding what a switching power supply is, not understanding that FCC regulations don't allow user access to reconfigure using other bands as required for other regulatory areas. Netgear should provide education and training for Amazon on their products to avoid false complaints falling back on Netgear. at the end of the day, Amazon customers show up here in the community complaining about US/FCC products coming with wrong power supplies for their market, being just partially compatible with other legislation, ...
- FURRYe38Feb 14, 2022Guru - Experienced User
Is there a KB article outlinging or giving this information about Exported US and NON US spec power supplies and requirements for these cases? I recommend if you don't have a KB or a forum FAQ, I would generate something so all regional and world wide current and perspective owners and buyers can review this information so they have the details before they buy something.
For User 2:
We are seeing soem memory creep on Home versions of Orbi AX systems currently on there debug page for Memory/Usage. Wondering if this could be happening on Orbi Pro systems? Would have to run the Orbi pro in both router and AP mode and monitor the memory useage page to see if this value gets near max and if so, what is happening when this maxes out.
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