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jcharnet's avatar
Jun 18, 2021
Solved

Ethernet Backhaul Fair Status

I’m connecting SXR80 with SXS80 satellite through Ethernet backhaul. But the Mesh Link Status shows Fair. How is that possible?
Am I missing any settings?

Thank you,

Joao
  • The solution for me was to factory reset my Satellite, since I had replaced my router recently.

    Thank you for all the help.

9 Replies

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  • jcharnet wrote:
    I’m connecting SXR80 with SXS80 satellite through Ethernet backhaul.


    You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so there may be useful responses here. However, the Orbi Pro Tri-Band Business WiFi System is not much like a standard router, so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

     

    Orbi Pro - WiFi for Small Business - NETGEAR Communities


    I will ask the Netgear moderator to move your message.

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.


  • jcharnet wrote:
    I’m connecting SXR80 with SXS80 satellite through Ethernet backhaul. But the Mesh Link Status shows Fair. How is that possible?
    Am I missing any settings?

    Best guess is you will always see the wireless backhaul status, even if there is a mostly reliable wired backhaul. BruceGuo please advise. 

     

    ChristineT please ensure all newer hardware - kits as well as individual routers and satellites SKUs - are becoming available for product tagging in the community.


    • schumaku wrote:

      ChristineT please ensure all newer hardware - kits as well as individual routers and satellites SKUs - are becoming available for product tagging in the community.


      Yes please.

       

      It confuses the hell put of people and gives the impression that Netgear does not support their hardware. If something appears in the "Support" search it should also appear in the community dropdown.

       

       

       

       

      • RaghuHR's avatar
        RaghuHR
        NETGEAR Expert

        Hi jcharnet 

         

        Please share the debug logs of your router and satellite. We will investigate and update you.

         

        Go to https://<ip address of router/satellite>/debug.htm

        Click on start capture.

        Wait for few mins

        Save debug logs and upload debug logs into google drive or one drive. Send me link to download via PM.

         

        Thanks,

        Raghu

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