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Forum Discussion
ratatosk
May 30, 2023Tutor
"Failed to apply command" when trying to disable Guest Network
I tried disabling my guest network. Then I tried adding a password to it, but I always get the "Failed to apply command" error. I've tried from both the Insight Website and the app. The firmwar...
BasuKhodanapur
May 30, 2023Apprentice
Hi ratatosk
Hi, can you please share the device serial no and insight account details without password.
Please enable Grant access to support, refer attached screenshot.
Will check at backend and update the observations.
Thanks,
Basavaraj
ratatosk
May 30, 2023Tutor
Hi, I've sent a PM to you!
- BasuKhodanapurMay 31, 2023Apprentice
Hi ratatosk ,
Got it thanks for the updates, Will check and update the observations.
Thanks,
Basavaraj
- ratatoskMay 31, 2023Tutor
It is working today. I don't know why đ€Ł
- BasuKhodanapurMay 31, 2023Apprentice
Hi ratatosk
We see there is an issue with configuration, need some more data to isolate the issue.
Please enable SDM port from the device configuration page, please refer below screenshot. Share the 5-digit SDM Port number.
Thanks,
Basavaraj
- BasuKhodanapurJun 01, 2023Apprentice
Hi ratatosk ,
Thanks for the updates, can you please update what configuration changes have you done to resolve issue, it will give some idea on similar case.
Thanks,
Basavaraj
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