Far from advertised speeds (SXR80/SXS80)

How is the orbi wifi configured? Using single SSID name and PW? 

Is the mobile phone connected to the SXR or SXS when speed testing? Should be connected to the SXR for speed testing and accuracy

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

What connection rates are you seeing on the iPHone with WiFiSweetSpots app loaded on the phone while connected to the SXR? 

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thomatrix wrote:

Hi all,

new here, so be nice :)

 

I have the SXR80 router with two SXS80's and I am not getting anywhere near the speeds advertised. Even when I connnect to the router and stand right next to it I only get 280 - 300 Mbps down and half that up via Wifi.

 

I have a 1000/1000 Mbps line and get around 920-940 Mbps up/down cabled. The Ookla Speedtest result that test the speed of the internet connection via the Insight app confirm these numbers - so the line in is just fine...

 

I have mainly tested speeds using my iPhone 13 Pro Max but have also tested using other devices. Wifi results are consistently hovering around the sub 300 Mbps mark.

 

Here some additional info:

Hardware Version SXR80
Firmware Version V3.3.0.122
GUI Language Version V1.0.0.417

 

Not sure what else to share - any clues here in the community? Anyone else having this issue?

 

Thanks!

 

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