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Forum Discussion
Guest network not working and admin portal slow (SXR80/SXS80)
The system has been working fine for several weeks but recently the connectivity has been slow (the speed tests are still showing about 700 MB download speed but even the admin login to the orbi admi...
Let us try this. Kindly update the firmware of your SXR80/SXS80 to v3.2.6.102Hotfix. This firmware fixes security vulnerabilities. You can download it here. Then, check if the same problem will occur.
If the same problem will occur, I suggest you to open a support ticket with NETGEAR Support here at anytime. Kindly state your concern and you may include the link to this thread.
Regards,
DaneA
NETGEAR Community Team
So I updated to that firmware version and I am still seeing the issue with the guest portal (the other SSIDs appear to be a bit more stable). Here is a list of other things that I tried to do to help out with this issue:
Changed the guest network to use the built in guest LAN (which is a /24 and is in the 192.168 range like the other SSIDs - I was previously using a 10.10.30.* IP range so it would be easier to identify guest users).
Setup email forwarding of the logs.
Changed the DHCP lease time of the systems in the guest network to less than 24 hours (I believe it is at 12 hours now).
On the known trusted good SSIDs (employee, iot), known devices were statically reserved to hopefully reduce DHCP requests.
None of these items appear to have fixed the guest portal issue.
When I look at the logs, I am not seeing DHCP run out of addresses (at most during a day on the guest network, I am seeing 20-30 unique IP addresses being handed out on the busiest days).
Changed the guest network to use the built in guest LAN (which is a /24 and is in the 192.168 range like the other SSIDs - I was previously using a 10.10.30.* IP range so it would be easier to identify guest users).
Setup email forwarding of the logs.
Changed the DHCP lease time of the systems in the guest network to less than 24 hours (I believe it is at 12 hours now).
On the known trusted good SSIDs (employee, iot), known devices were statically reserved to hopefully reduce DHCP requests.
None of these items appear to have fixed the guest portal issue.
When I look at the logs, I am not seeing DHCP run out of addresses (at most during a day on the guest network, I am seeing 20-30 unique IP addresses being handed out on the busiest days).
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