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Forum Discussion

JohnD333's avatar
JohnD333
Apprentice
Feb 10, 2021

Insight App and pc portal for OrbiPro6 SXR80

When I configure or troubleshoot via the pc portal via entering in browser the IP address of router, I can see which satellite a device is connected to, or that the device is connected to the router directly. This helps immensely in troubleshooting weak connections or connectivity between devices. Neither the insight pc portal nor the insight app for iPhone provide this level of information. The “Topography” concept in Insight should have forks off of each satellite for devices connected to each satellite, but instead it shows all devices connected directly to the router -which is not true.

Can this be improved in the next version of Insight app and pc interface?

Thank you.

1 Reply

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    JohnD333,

     

    Welcome to our community! :)

     

    This would be a great idea that needs to be shared with our engineering team. I suggest you create a thread in Ideas Exchange for Business board in order for our engineering team to consider it on future firmware releases.

     

    Regards,

     

    John

    NETGEAR Community Team

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