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Forum Discussion
wnichols2
Apr 06, 2021Aspirant
Issues with Orbi Pro SXR80 and SXS80
I recently upgraded my home wifi system to Orbi Pro 6, and it is working fairly well. However, I am having two main issues (which could be related). They are as follows: Firmware Update: I am un...
- Apr 07, 2021
Welcome to the community! :)
Let us try this. Kindly follow the steps below:
1. Download the latest SXR80/SXS80 Firmware v3.2.3.100 here.
2. Disconnect your SXR80/SXS80 from the existing network.
3. Manually update the firmware of the SXS80 then afterwards, update the firmware of the SXR80.
4. Perform a factory reset on both SXR80 and SXS80. Then, reconfigure the settings from scratch in order to start clean using the latest firmware version.
5. Check if the SXS80 will connect via ethernet backhaul. Observe if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
DaneA
Apr 07, 2021NETGEAR Employee Retired
Welcome to the community! :)
Let us try this. Kindly follow the steps below:
1. Download the latest SXR80/SXS80 Firmware v3.2.3.100 here.
2. Disconnect your SXR80/SXS80 from the existing network.
3. Manually update the firmware of the SXS80 then afterwards, update the firmware of the SXR80.
4. Perform a factory reset on both SXR80 and SXS80. Then, reconfigure the settings from scratch in order to start clean using the latest firmware version.
5. Check if the SXS80 will connect via ethernet backhaul. Observe if the same problem will occur.
Regards,
DaneA
NETGEAR Community Team
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