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johncasebere's avatar
johncasebere
Follower
Apr 08, 2021
Solved

Orbi Pro - Lack of TX/RX and Association time II

I have an Orbipro network and Lack TX/RX and Association time II data for some components, it does display for others.

 

For example, three of the four satellites show the data and the last one does not. Also, random devices connect to different satellites or the main router and they do not show the data. How do I fix this? Other items connected to the same router satellites display the data.

 

 

BTW I found the thread at https://community.netgear.com/t5/Orbi-Pro-WiFi-for-Small-Business/Orbi-Pro-Lack-of-TX-RX-and-Association-time/td-p/1937079 and the solution was DM'ed to the poster. Why would you DM a solution in a situation like this? Now I have to ask this message board for an answer when the solution a previous problem could have helped.

 

Thank you! 

 

John C

2 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    johncasebere,

     

    Welcome to the community! :) 

     

    What is the current firmware version of your Orbi Pro WiFi 5 devices?  About the old thread you have mentioned, that was almost a year ago.  A new firmware version was released last March 2021. If ever the current firmware you have is not yet the latest version, I suggest you to update it then check if the same problem will occur.

     

    The latest Orbi Pro WiFi 5 firmware is v2.6.2.200 and you can download it here

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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