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Forum Discussion
kingswindsor
Feb 25, 2020Tutor
Orbi Pro - one node reverts to factory SSID and stops other nodes accessing internet
I've recently bought an SRR60 router and two SRS60 sattelites to replace a flakey Linksys Velop system that I lost patience with. All started well with the Orbi Pro but I am geting some unreliabilit...
- Jun 03, 2020
Just to close this one off in case it helps others.... The automatic firmware upgrade never worked for the router and both sattelites. I needed to download the firmware and do the manual install to the sattelites and then it worked reliably.
RaghuHR
Feb 26, 2020NETGEAR Expert
Hi kingswindsor
Welcome to the Netgear Community. Could you please check your SRR60 and SRS60 are running with latest FW 2.5.1.106? If not please update to the latest provide your updates.
We need debug logs to check what is happening in your network. Please access access your SRS60 by connecting directly thru LAN
https://<SRS60 IP address>/debug.htm
Click on the start capture.
Wait for the issue to happen
Save the debug log and share with us. You can upload debug logs into google drive and share me link via PM.
Thanks,
Raghu
kingswindsor
Jun 03, 2020Tutor
Just to close this one off in case it helps others.... The automatic firmware upgrade never worked for the router and both sattelites. I needed to download the firmware and do the manual install to the sattelites and then it worked reliably.
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