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Forum Discussion
RJU064
Jan 15, 2021Aspirant
Orbi Pro 6 SXR80 - Firmware Update V3.2.0.108 is a Disaster
Orbi Pro 6 SXR80 running in AP Mode. Firmware Update V3.2.0.108 is a Disaster. Two major issues: First Issue Updated to latest firmware V3.2.0.108 and the unit would not boot back up. Stuc...
routerRCE9
Feb 07, 2021Tutor
Upgraded to V3.2.1.102 this morning. Can confirm that all DNS requests are still being intercepted by the Orbi:
root@SXR80:~# iptables -nvL -tnat Chain PREROUTING (policy ACCEPT 2195 packets, 457K bytes) pkts bytes target prot opt in out source destination 184 11855 REDIRECT udp -- br-lan * 0.0.0.0/0 !172.16.1.4 udp dpt:53 redir ports 53 1358 91328 REDIRECT udp -- br3 * 0.0.0.0/0 !192.168.10.81 udp dpt:53 redir ports 53
root@SXR80:~# netstat -lntp | grep 53 tcp 0 0 0.0.0.0:53 0.0.0.0:* LISTEN 19606/dnsmasq tcp 0 0 :::53 :::* LISTEN 19606/dnsmasq
My Orbi is in bridge mode (i.e. it's acting as an access point, not a router). There is absolutely NO reason that it should be touching packets above layer 2, much less actively intercepting and logging all DNS requests (are these logs being sent back to Netgear servers for data collection?)!
Netgear, this is unacceptable and unwanted behavior for a device that is meant to be used in a business setting. Please fix ASAP.
I tried flushing the iptables nat table and unloading the ipt_dnshijack kernel module (and others), but the only result was completely breaking DNS for everyone on wireless. The aclhijackdns process was also running but I'm not sure if it has any affect.
RJU064
Feb 07, 2021Aspirant
routerRCE9, thank you for confirming the DNS hijacking problem still exists in this new firmware release as I'm unable to risk an outage by testing myself in my production environment.
I'm very disappointed this new firmware was released to the public without addressing both major issues. In fact, the DNS issue is not even mentioned as a "known issue" in the release notes. At least provide notice to everyone running this device in AP Mode that this DNS problem is a known issue in this firmware release.
- routerRCE9Feb 07, 2021Tutor
No problem, I will keep checking as new updates come out.
As a workaround, your internal DNS server should still be used for lookups as long as the Orbi is configured to use it.
- AlvariusFeb 17, 2021Aspirant
New SXR80 owers (as of yesterday). Got it all set up and updated to firmware V3.2.1.102 which appears to be the latest as of this writing (sounds like .108 was pulled due to the non-booting issue, I'm assuming).
We have the system in AP mode. We have it configured to use a static IP address and our own DNS servers.We are not able to resolve local DNS lookups on wireless despite configuring the SXR80 to use our DNS servers.
This is simply NOT acceptable for a $700 product!
Is there any ETA on a fix? This should be URGENT.
- hnagarajuFeb 18, 2021NETGEAR Employee Retired
This thread has multiple questions asked. Let me try to address one by one.
lets start with easier once.
1) Netgear does not tracks or uses DNS lookups.
On Orbi Pro. The RA feature in Orbi pro is very watered down and mainly collect things like how many satellites are connected. It does not go into user network details. Here is offical answer for Router Analytics.
2) Orbi pro allows user to control automatic firmware update ON/OFF.
users can use (optional) Insight manager (first year subscription is normally included ) for setting rules for firmware update
or use Local UI in following page : Advance->Adminstration->Firmware update
By default automatic firmware update is DISABLED.
3) Insight Instant Mesh (currently supported on WAC540, WAC564, WAX610, etc) is good alternative for power-users who want special settings with mesh backhauls.
4) We acknowledge there is issue with AP mode and static IP address used for Base and Satellites (in 102 firmware).
Team is coming up with a patch release soon. We have launched a beta program. If you would like to particate, please sign up for this forum to get bleeding edge software releases. Sometimes, we will have new features and almost always bug fixes few days or weeks ahead of the offical scheduled release to support portal.
https://community.netgear.com/t5/Orbi-Pro-Beta/bd-p/en-business-orbiprobeta
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