NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
biopticcoder
Feb 07, 2024Aspirant
Orbi Pro Bricked in AP mode after going to firmware
Recently my SXR80 was updated to 4.3.2.100 through the insights app which resulted in the AP being bricked. I tried the following steps. Factory reset using the reset button and selecting AP dur...
schumaku
Feb 08, 2024Guru - Experienced User
biopticcoder wrote:
Recently my SXR80 was updated to 4.3.2.100 through the insights app which resulted in the AP being bricked. I tried the following steps.
- Factory reset using the reset button and selecting AP during the setup.
- Factory reset, then select router (which worked) it then bricked again when I changed it to AP mode.
- Factory reset, select router, then try re-installing the firmware and moving to AP.
- Factory reset, and manually downgrade the firmware. This seemed to work until I tried adding it back to the insight app which tried t update the firmware and bricked it again.
Thank you for your help!
Tells me that some config pushed from Insight is simply not workable in your environment....
biopticcoder
Feb 08, 2024Aspirant
I did it as the setup of a new product, and not the adoption of an existing one so if that is true it would be in the default config.
- schumakuFeb 08, 2024Guru - Experienced User
Insight does not care about the changed / default local config applied. Once it will be re-added to Insight ... Or have you had dropped the complete existing Insight location before?
- biopticcoderFeb 08, 2024Aspirant
Great option, I just tried deleting the device, creating a new location, and adding it to that. Same result unfortunately.
- schumakuFeb 08, 2024Guru - Experienced User
All devices, the router and the satellites are getting IP addresses from the local DHCP server? This continues to be the same when changing to AP mode?
Following the factory reset, does the router have a dedicated link to the upstream router or Internet Gateway? How are the satellites connected? By a wired backhaul, or by dedicated Ethernet links. Direct links, or via some other switch or some sort of bigger wired infrastructure with switches?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!