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Forum Discussion
Orbi Pro Router (SXR80) Satellite Connection Issues (SXS80)
I have been running two networks based on the SXR80 router and SXS80 satellites. Recently I have been seeing a strange behavior. The Insight App and Cloud say the satellites are NOT connected, but t...
Seems to be maybe more a Insight app issue if the SXS show BLUE and the SXR shows them as being connected on it's web page.
The SXK systems are EoL so possible that NG is phasing these out of the Insight app operation and maybe seeing this behavior. Or possible some odd problem on the Insight app side. Try submitting a bug report thru the app and see if anything may get fixed. May not.
Might try a factory reset and setup from scratch with the Insight app and see if this resolves anything.
I know it is strange and it came on out of nowhere with the same firmware. I was thinking the same thing about a factory reset and was a paperclip away from doing it, but I could not bear the thought of fighting through that when I have connectivity and preoccupied with other things. It still seems like it is worth a try when I have time.
Definitely frustrating because I have two routers on two networks and 9 satellites, so I have dropped a lot of money on these systems. : (
Thanks for the thoughts!
Save backup configs to file. Saves time if a FR is needed.
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