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Orbi Pro Router (SXR80) Satellite Connection Issues (SXS80)
I have been running two networks based on the SXR80 router and SXS80 satellites. Recently I have been seeing a strange behavior. The Insight App and Cloud say the satellites are NOT connected, but the Satellites show Blue LED indicators which suggest they are connected. I have done complete restarts of the system from the cable modems, then router then satellites, but nothing gets the insight app to see them as connected? I also noticed a very strange behavior in the insight cloud portal as well. connections to the network that are listed as "Wired" are all wireless devices?!? I have no idea why that would display in that fashion when thinks like wireless cameras, mobile phones and ring doorbells are clearly not wired to the network. Is this a firmware issues? Any suggestions? Thanks!Connecting SRX30 to TalkTalk VDSL
For nearly 2 years I've used the SXS30B3 Orbi Pro Wifi 6 Mini mesh system, connected to a TP Link Archer VR2800 modem router. I have had a double NAT configuration, however it hasn't caused any difficulties until recently when I've wanted to set up a VPN server which has required port forwarding. To stop the double NAT problem, I've put the TP Link router into bridge mode by deleting its regular interface and adding a bridge interface, and from what I can see, it works fine and acknowledges that it is in bridge mode. The problem I'm facing is that the Netgear router can't find the internet connection in the setup wizard, and as such has a constant maganta light and no internet connection. According to my ISP, under their guide for setting up a non-TalkTalk router, no authentication details are needed for Fibre connections, which is true and wasn't needed when setting up the connection on the TP Link router, however there are some specified values for the transfer mode, VLAN ID, MTU and authentication that I can't seem to find in the settings for the Netgear router, which could perhaps be the reason that the internet connection isn't working. If that's the case, would that also be the reason it isn't being found in the setup wizard? Thanks in advance, I look forward to hearing any ideas you may have.SXR30 Problems - Continues
Moved over from a LinkSys router to this SXR30 router. Ever since moving over I can't ping my server. I try to connect to VPN via Windows server and it fails, and just about anything involving VPN and me trying to connect to my internal network fails. This is frustrating and getting help from netgear phone support has not been a pleasant experience. I've disabled firewalls, enabled echo request in Windows and just about everything under the sun.High and Unstable Network latency on wired connection from SXS50 to main router SXR50
I have one SXR50 and 2 SXS50. From one SXS50, a desktop is connected via a cat6 cable to port 4. When I made a ping test to router, the network latency was extremely unstable. When I connected same desktop to router ports, the issue was eliminated. Unfortunately, my desktop has to be placed away from router location. SXS50 and SXR50 only have 40 feet with one wall between. All main and satellite routers have been upgraded to Firmware Version: V4.3.0.140 I was not able to find any QA from community. Any hint is appreciated. ping 192.168.1.1 -n 1000 Ping statistics for 192.168.1.1: Packets: Sent = 359, Received = 359, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 1ms, Maximum = 1775ms, Average = 143msDropping Phone Calls on Wifi Calling
I'm using an iPhone 11 Pro Max and the Orbi SXR30 with 2 satellites. All settings are still on default except for the guest channel is off. Since I installed the Orbi system, I can not use Wifi calling reliably. It sometimes works for a couple of minutes and other times I can't even make a phone call at all. I thought maybe it was my internet provider but they have been to my home 3 times now and they say the connection is great on their end. On the flip side, I have absolutely no problems streaming videos, playing online games, live streaming, etc. Literally every aspect of using internet is perfect, minus wifi calling. I have my personal phone, work phone, and my wife and 3 kids all have the same problem, great internet but no wifi calling. I have no cell phone service at my home so wifi calling is pretty essential. Does anyone know what I can do to fix this issue? Firmware Version: 4.2.3.102- up to dateOrbi Pro SXR80 disconnects from internet periodically
I am in the UK and connect to the Internet using a 5G modem. The modem shows good signal and doesn't ever drop the connection. I have the 5G modem set to bridge mode, dhcp, WiFi and routing disabled, and it's connected directly to the orbi. The orbi is getting a valid IP and everything works fine for several hours at a time. However I've noticed that it continually loses connection to the Internet - the purple light comes on and everything stops working, all the devices are still connected to the WiFi network but they cannot route to the Internet. When this happens the IP the orbi has for the modem changes to 0.0.0.0 - when the orbi reconnects it shows the correct IP in it's place - and as my ISP assigns me a dynamic IP, I can tell it wasn't my 5G connection that dropped as the connection is still using the same IP as before the orbi thought the Internet disconnected (if the 5G connection had dropped I would be assigned a new IP on their network). If I go to the admin page of the 5G modem it shows it's still connected to the service, in fact it shows some very slight upload traffic from the orbi, but 0 to it. If I go to the orbi admin page it shows the Internet is disconnected. If I leave it alone it will start to work anything from a couple of minutes to half an hour later. But I can get it working within minutes by clicking on the internet test button on the orbi admin page. This fixes the Internet connection, until it happens again. My network is really simple, just a modem feeding the orbi and about 25 devices connected via WiFi, and a hue bridge connected by ethernet. It's really frustrating when it happens during a meeting as I work from home, and is starting to affect my job. In desperation I've tried disabling DST and traffic monitoring as I saw that had affected other netgear products. It didn't help. The logs don't seem to show anything helpful, other than Internet disconnected and Internet connected entries: [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:36:26 [DoS Attack: ACK Scan] from source: 99.86.253.63, port 443, Monday, December 12, 2022 23:35:48 [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:35:22 [DoS Attack: ACK Scan] from source: 52.214.227.89, port 443, Monday, December 12, 2022 23:34:49 [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:34:34 [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:34:18 [DoS Attack: ACK Scan] from source: 52.214.227.89, port 443, Monday, December 12, 2022 23:34:08 [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:33:58 [DHCP IP: 192.168.1.43] to MAC address 20:fe:00:af:6c:57, Monday, December 12, 2022 23:33:41 [DHCP IP: 192.168.1.42] to MAC address 90:23:5b:4a:a1:a7, Monday, December 12, 2022 23:33:35 [DHCP IP: 192.168.1.31] to MAC address f4:b8:5e:c0:68:39, Monday, December 12, 2022 23:33:29 [DoS Attack: ACK Scan] from source: 52.214.227.89, port 443, Monday, December 12, 2022 23:33:28 [DHCP IP: 192.168.1.43] to MAC address 20:fe:00:af:6c:57, Monday, December 12, 2022 23:33:23 [DHCP IP: 192.168.1.32] to MAC address b4:b7:42:cf:54:6a, Monday, December 12, 2022 23:33:17 [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:33:14 [DHCP IP: 192.168.1.30] to MAC address f4:b8:5e:c0:68:a4, Monday, December 12, 2022 23:33:12 [DoS Attack: ACK Scan] from source: 99.86.253.63, port 443, Monday, December 12, 2022 23:33:03 [DHCP IP: 192.168.1.5] to MAC address 00:03:7f:04:2a:42, Monday, December 12, 2022 23:32:41 [DoS Attack: ACK Scan] from source: 18.203.57.224, port 443, Monday, December 12, 2022 23:32:41 [DHCP IP: 192.168.1.5] to MAC address 00:03:7f:04:2a:42, Monday, December 12, 2022 23:32:39 [DoS Attack: ACK Scan] from source: 99.86.253.63, port 443, Monday, December 12, 2022 23:32:36 [Time synchronized with NTP server] Monday, December 12, 2022 23:32:26 [DoS Attack: ACK Scan] from source: 99.86.253.63, port 443, Monday, December 12, 2022 23:32:22 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:32:20 [DoS Attack: ACK Scan] from source: 52.214.227.89, port 443, Monday, December 12, 2022 23:32:18 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:32:18 [DHCP IP: 192.168.1.3] to MAC address 2c:f4:32:21:ea:5e, Monday, December 12, 2022 23:32:18 [Internet connected] IP address: 188.28.167.244, Monday, December 12, 2022 23:32:17 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:32:15 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:32:08 [Internet disconnected] Monday, December 12, 2022 23:32:05 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:32:04 [Internet connected] IP address: 188.28.167.244, Monday, December 12, 2022 23:32:04 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:32:03 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:31:59 [Internet disconnected] Monday, December 12, 2022 23:31:59 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:58 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:31:54 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:53 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:31:49 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:49 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:31:44 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:44 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:31:39 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:39 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:31:34 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:34 [DoS Attack: Ping Sweep] from source: 192.168.69.1, Monday, December 12, 2022 23:31:31 [DoS Attack: TCP/UDP Chargen] from source: 185.94.111.1, port 41238, Monday, December 12, 2022 23:31:30 [DoS Attack: UDP Port Scan] from source: 188.31.250.129, port 53, Monday, December 12, 2022 23:31:30 [DoS Attack: RST Scan] from source: 104.199.65.124, port 4070, Monday, December 12, 2022 23:31:30 [DoS Attack: SYN/ACK Scan] from source: 92.40.248.87, port 443, Monday, December 12, 2022 23:31:29 [DoS Attack: RST Scan] from source: 104.199.240.237, port 4070, Monday, December 12, 2022 23:31:29 [DoS Attack: ACK Scan] from source: 92.40.248.87, port 443, Monday, December 12, 2022 23:31:29 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:31:29 [DoS Attack: Ping Sweep] from source: 192.168.69.1, Monday, December 12, 2022 23:31:26 [DHCP IP: 192.168.1.5] to MAC address 00:03:7f:04:2a:42, Monday, December 12, 2022 23:31:19 [DHCP IP: 192.168.1.3] to MAC address 2c:f4:32:21:ea:5e, Monday, December 12, 2022 23:31:05 [DHCP IP: 192.168.1.21] to MAC address ec:0d:e4:41:ba:ac, Monday, December 12, 2022 23:30:52 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:30:41 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:30:40 [DHCP IP: 192.168.1.24] to MAC address f0:0f:ec:7d:47:43, Monday, December 12, 2022 23:30:38 [Internet connected] IP address: 188.28.167.244, Monday, December 12, 2022 23:30:37 [Internet disconnected] Monday, December 12, 2022 23:30:29 [admin login] from source 192.168.1.20, Monday, December 12, 2022 23:30:18 [DHCP IP: 192.168.1.24] to MAC address f0:0f:ec:7d:47:43, Monday, December 12, 2022 23:30:06 [DHCP IP: 192.168.1.3] to MAC address 2c:f4:32:21:ea:5e, Monday, December 12, 2022 23:29:53 [DHCP IP: 192.168.1.9] to MAC address 74:58:f3:7a:c2:73, Monday, December 12, 2022 23:29:34 [DHCP IP: 192.168.1.11] to MAC address 44:42:01:35:6f:a3, Monday, December 12, 2022 23:29:32 [DHCP IP: 192.168.1.5] to MAC address 00:03:7f:04:2a:42, Monday, December 12, 2022 23:29:14 [DHCP IP: 192.168.1.3] to MAC address 2c:f4:32:21:ea:5e, Monday, December 12, 2022 23:28:42Orbi SRR60 Wifi not showing up during setup
I keep trying to set up my orbi router but during the stage of setup where my orbi app is supposed to see the orbi's wifi signal, even though everything has been working as expected until that point, there is no signal to be seen. I've reset my modem and routers countless times and done the setup process all the way through multiple times just for it to stall out at that step, any suggestions would be greatly appreciated.Orbi Pro - signals flatlining
Still debugging Orib Pro Wi-Fi disconnects. The organization has a router, satellite and two ceiling mounts. Most of the client device are not moving around. The symptoms are random Wi-Fi connected devices disconnect, and most reconnect. The Raspberry Pi based commercial devices don't re-connect. The phone, Mac and Windows devices do reconnect. There is a few second pause between reconnections. The wired ethernet devices work fine. The 30Mb streaming upload works fine. I tried a variety of debugging approaches: read forums, updated firmware, reduced power to ceiling mounts, split 2.4 and 5ghz channels, purchased a new cable modem, had Suddenlink inspect and verify the lines and signals are fine. I decided that either one of the devices is bad, or there is some noise affecting the Wi-Fi signals. Today I unplugged the ceiling mount devices. There are only the router and satellite running. I turned on the Android Wi-Fi analyzer app and I can see three signals (one for 2.4 and two for 5ghz) for each of the three networks (staff, kids and admin). You can see the signal noise in the app. Then I had a "duh" moment. I never saw the filter option on the app. I filtered to see only the staff signals. That is when I saw the flatlining signal. From my previous experience, that indicates a bad device. After some seconds, the signal comes back on. BTW, three of those broadcast signals are coming from the router and the other two are from the satellite. Why doesn't the satellite have three also TBD? Next, I disconnected the satellite and now signals flatlining and no device disconnects. I plugged back in the satellite and same signal problem. I did not try the same thing with the other ceiling mount devices yet. I talked the person who installed the system and he suggested that might be normal for an Orbi mesh as it does its magic making sure the SSIDs are visible and powerful. My opinion was that is not normal and indicates a hardware/firmare fault (as it did on two other routers I had). At this point I think I found the culprit. I am going to replace the satellite with a switch as we don't need the Wi-Fi broadcasts in that part of the building. My next step is to perform the same test on the ceiling devices to see if they are showing intermittent flatlining. We have to re-power the raspberry pi KidCheck devices before using as they can't recover from the drops. Suggestions on a better way forward?Very low speed on 2.4 gh
My router is SXR80, but it’s not on the list. I have 1gbps fiber, and my wifi runs around 700/800 mbps when on 5G. I have one satellite with Ethernet backhaul connected. From the satellite I also get the same 700/800 mpbs of speed. However when I’m on my 2.4ghz still with full signal bars, I’m seeing speed around 4 - 5 mpbs. Smok Scar P3
