NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nlawrence1's avatar
nlawrence1
Follower
Jan 07, 2023

Dropping Phone Calls on Wifi Calling

I'm using an iPhone 11 Pro Max and the Orbi SXR30 with 2 satellites. All settings are still on default except for the guest channel is off.

Since I installed the Orbi system, I can not use Wifi calling reliably. It sometimes works for a couple of minutes and other times I can't even make a phone call at all. I thought maybe it was my internet provider but they have been to my home 3 times now and they say the connection is great on their end.

On the flip side, I have absolutely no problems streaming videos, playing online games, live streaming, etc. Literally every aspect of using internet is perfect, minus wifi calling. I have my personal phone, work phone, and my wife and 3 kids all have the same problem, great internet but no wifi calling.

I have no cell phone service at my home so wifi calling is pretty essential. Does anyone know what I can do to fix this issue? 

 

Firmware Version: 4.2.3.102- up to date

No RepliesBe the first to reply

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More