Forum Discussion

Tutor

Feb 01, 2021

Orbi Pro SRR60 admin page return 500 internal server error

Hi, I can't access the admin page of my SRR60, even from https://routerlogin.com/ or https://routerlogin.net/ or the assign IP address of the router. Try different browsers (both chrome & firefox) a...

cecltd

Tutor

Feb 02, 2021

Thanks Dane

I could ping SRR60:

and actually everything is fine except I can't access the admin page.

I will try to arrange a down time to do the steps.

Actually the Insight app shows my SRR60 is connected normally. But the strange thing is it always shows there are 12 connected device, same devices at all times even the users left and it still shows their mobile/ipad are online. We have at least 30 devices connected to it at the same time! Therefore I won't trust this Insight app and don't think it could replace Orbi app.

Thanks anyway