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Forum Discussion
cristmo
Oct 27, 2021Aspirant
Orbi Pro SRR60 Router - unable to connect to Orbi App
I have the Orbi Pro SRR60 router with two satellites attached. The netire network is working fine except for 1 thing. I can't get the Orbi App to recognize my router. I was able to initially but a...
- Oct 28, 2021
The firmware upgrade did the trick. As soon as I did that and logged back into the Orbi App, my router and network were immediately recognized and I can manage the network from the App. THANK YOU!
FURRYe38
Oct 27, 2021Guru - Experienced User
Orbi Pro systems only support the InSight app. No Orbi app. Orbi app is for Orbi AC and AX systems.
Does InSight app connect to your Orbi Pro?
cristmo
Oct 27, 2021Aspirant
That's interesting...the installation was all done via the Orbi app and I have managed my network via the Orbi app previously.
Am I correct in thinking that I need a paid subscription to utilize the Insight App? I installed it but it appears I need to purchase access to use the product.
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