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Forum Discussion

Retired_Member's avatar
Retired_Member
Feb 10, 2021

Orbi Pro SRS60 Satellites not staying connected over 24 hours / Firmware 2.5.5.100

Is it common for my SRS60 satellites to keep disconnecting and reconnecting? Should these satellitles stay connected for more than 24 hours?

 

Firmware 2.5.5.100

 

 

1 Reply

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert

    Hi Retired_Member 

     

    Could you please send us the debug logs? Please collect the log at of time of issue.

     

    Go to https://<ip address of SRR60/SRS60>/debug.htm

    Click on start capture and wait for the issue to happen before saving the debug logs. We need logs both from SRR60 and SRS60.

    Please upload into google drive and send me link via PM.

     

    Thanks,

    Raghu

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