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Orbi Pro SXR30 SXS30 wired backhaul
I have a brand new Orbi setup and having nothing but issues with it. My setup is: Downstairs Virgin router->switch with SXR 30 plugged into it Switch->cat5 cable through ceiling to middle floor ...
- I didn't do anything differently in terms of config, except that I did it all using the web interface rather than the stupid app.
This time everything worked the way it was supposed to.
I've got all the cabling setup exactly the same way. Although in testing the wireless backhaul is actually working quite well, so might leave it wireless for easier locating.
As promised, the attached images show the satellite connected via wireless Vs wired backhaul between the router and the satellite. Note that the wireless part being lit up or not. I've not seen this information clearly shown with screenshots anywhere, only in the Orbi app, so hopefully it's helpful to someone!
Make sure the SXS are ethernet connected behind the SXR, not in parallel with the SXR at the switch.
The setup is as per diagram 3 in the link, but with an extra switch between the router and the SXS. But as I said, I have the same issue with a direct connection to the router it seems, so the switches are not relevant really.
Diagram of how I would like it setup
Hi ColdFire3000 Thanks for the network diagram. This makes more clear. We are tracking your issue internally. Will reach out to you if we need more info. Have a good day!
Raghu
What FW version do you have loaded?
That's how I have mine setup. Though I have GS105s at the Middle and Loft areas for my house.
Working well when I had it online. CAT6A in wall. CAT6 patch cables.
ColdFire3000 wrote:
Diagram of how I would like it setup
Good to know I am not insane then!
FW is 4.2.0.122
If you have a minute, can you please confirm any of the following?
1. Did you have the SXR/SXS30 or another model?
2. Did you use a specific port on the units for the backhaul? I have seen mention this is required, but seems odd and I am using the 1st port anyway, which seemed to be the requirement.
3. Did you use the regular Orbi app or the Insight app?
4. Do you know how to confirm that wired backhaul is 100% being used?
I won't have another chance to disconnect my existing setup and play around until Thursday, so trying to get as much info as possible before then. If they are not working fully by the weekend then I am just going to return them and get a cheap Unifi AP to add to my existing!
Thanks
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