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Orbi Pro SXR80 - Firmware Auto Update Problem
I have a Netgear Orbi Pro router (SXR80) with two Satellites (SXS80). I am a little new to this, so please excuse my lack of experience. I have my network working well. But I have two issues: ...
The Orbi 'app' is intended for residential class systems. The Orbi Pro line is managed using the Insight app.
Check page 2 of the product data sheet:
https://www.downloads.netgear.com/files/GDC/SXK80/SXK80_DS.pdf
The Orbi 'app' is intended for residential class systems. The Orbi Pro line is managed using the Insight app.
Check page 2 of the product data sheet:
https://www.downloads.netgear.com/files/GDC/SXK80/SXK80_DS.pdf
Firmware update is covered on page 160 of the user manual:
https://www.downloads.netgear.com/files/GDC/SXK80/Orbi_Pro_WiFi_6_UM_EN.pdf
The user manual is silent about the possibility that the option would be grayed out. hmmm.
I had thought that Insight users have a way to ask questions (page 3 of the product data sheet says a 5 year Insight subscription is bundled with the purchase). oops...footnote 1 says business customers are screwed the same way as residential customers.
Thanks. Yes, it is silent about the enable function being greyed out. I wondered whether there might be some king of "schedule" function that is overriding it - but I cannot find anything on that possibility.
In the Web GUI, select the "Advanced" tab. In the "Router Information" box, scroll down to "Management Mode." Does it say "Local" or "Insight"? If the latter, click on "Insight" to be taken to the Netgear Insight Web Site. Insight overrides local control.
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