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Forum Discussion

Dcranford's avatar
Apr 18, 2022

Orbi Pro SXR80 not connecting to Centurylink Fiber.

I’m trying to connect to centurylink fiber. I’m directly connecting from the ONT to the WAN port on the Orbi. I have a static IP, I have tagged the WAN port with 201 and do not have pppoe credentials to set in my area. The one time I got it to work i had to set the mode from trunk to access however after that I lost all access to the orbi. Can someone help?

8 Replies

  • BruceGuo's avatar
    BruceGuo
    NETGEAR Expert

    Hi

     

    can you try access Orbi Pri via https://orbilogin.com?

     

    From your problem description, you cannot access might be due to LAN/WAN subnet conflict. If conflict, LAN IP of the Orbi Pro would be 10.0.0.1 (make sure your wired client uses DHCP mode and is able to obtain an IP.

     

    Bruce

    • Dcranford's avatar
      Dcranford
      Guide

      I found a solution was to make the WAN port tagged as VLAN 201 AND it had to be access mode, not trunked. 

       

      However I am not seeing much slower download speeds...even from the Orbi itself. Im only seeing about 400Mb/s down and 950+ up. 

       

      Is there something im missing or is the router not that powerful in the Orbi ?

      • Pardman's avatar
        Pardman
        Tutor

        Thanks for sharing this - I am having the same issue - would you mind sharing a few screen shots of your router setup pages so I can see how you set the vlan setting and LAN settings?  

         

        This is really frustrating

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