NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
travelmate81
Apr 23, 2022Follower
SRR60 - On power outage after a reboot - Devices not able to connect the router
I have a SRR60 with 5 satalites and around 80 devices connected. I don't recall having this problem in the past, I believe it is related to one of the latest firmware updates I've done.
Description of the problem -
Recently in the area where I live, we have a short power outage, in this case the router reboots - when it's back up any device which was previously connected to the router - is getting time out connecting to the router or it's connected but the DHCP server is not assigning the network IP number.
If I change the IP on my computer/phone to manually, and set up the network IP and DNS - the internet is working again on my device.
The DHCP will start working only after something like a day .....
Steps I've tried to do -
1) I've tried to lower the TTL to 1 hour - it did not help.
2) I've tried to assigned manual IP by using MAC address - but it also did not work, seems like the router is not respecting this rule. and keep assigning IP the way he wants.
1 Reply
- DaneANETGEAR Employee Retired
Welcome to the community! 🙂
Is the SRR60 directly plugged to an AC outlet? If yes, it would be best if its plugged to a UPS.
What is the current firmware version of the SRR60? If ever its not yet the latest version, I suggest you to update it then observe if the same problem will occur. The latest SRR60 firmware is v2.7.0.122 and you can download it here.
Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!