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Forum Discussion
Skyflash
Mar 16, 2021Tutor
SRR60 internet connection locks up (no connection) intermittently
My Orbi Pro SRR60 has started intermittantly (about once or twice a day), suddently losing its connection on the WAN side and reporting no internet connection. It is plugged into a Nokia Telus F...
Anonymous
Mar 18, 2021Same issue here as well.
Another botched up firmware release from Netgear......Fire the engineers ....
That said, I know for a fact that the ISP is fuctioniong just fine.
It is something to do with how the router handles how it connects to the Web.
This is now two really bad releases of firmware.. TWO.....from what I see on this community page is that there is a lot of time invested into PC Plumbing....on bad firmware......
I would suggest is downgradeing to the previous release until the so called Engineers come up with a fix.....
Cheezdoodlez
Mar 19, 2021Star
Same issue here. The only thing that got me working was to roll back to v2.5.5.100 anything 2.6.x.x breaks the connection. It drops the DNS servers. You can still ping the web such as Google's 8.8.8.8, but can't resolve the pages because it breaks access to DNS. I also noticed a large number of dropped packets that stopped once I rolled back to the 2.5 firmware.
- JNWMar 20, 2021AspirantSince the upgrade to version 2.6.2.200 last week, the internet connection locks up. I have had to unplug the modem and router every morning which solves the problem. Getting old though and I’ll have to go back to the previous version if there is not a fix soon.
- Wmb247Mar 20, 2021Tutor
I actually rebuilt from the ground up with the router and satellites all at 2.6.2 - reset everything and so far things seem to be ok...
- SkyflashMar 20, 2021Tutor
Actually, I landed on the same idea. I factory reset the router and have had it running alone for a few days now without issue (albeit in a temporary location too). I will try factory resetting and adding back the satellites. Good to hear this approach may work in the end!
Hopefully the satellite resync'ing will go well, but I'll post back here if this approach runs into any further issues.
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