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Forum Discussion
SRR60: No LED lights; router does not repond when connected to a computer
Hi, I have exacly the same problem as previously described on this topic ; SRR60-No-LED-lights-router-does-not-repond I tried the two solution explained (TFTP and nmrpflash) with no su...
Hell,
Thank you for your answer.
As explained, the ring light doesn’t light at all, always off, and the power led is always green, even when I press more than 20 second the reset button to perform a factory reset. Nothing change, the power led stay green, the ring led stays off, and the router remain unreachable.
Any other suggestion ?
I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for further hardware check. Kindly state the status of your SRR60 as well as the troubleshooting steps done to isolate the problem. If your SRR60 has been declared faulty, be ready to submit a soft copy of its Proof of Purchase or Sales Invoice for warranty verification. If the hardware warranty is still valid, an online replacement will be processed.
Regards,
DaneA
NETGEAR Community Team
Thank you for this answer. Since my hardware was not under warranty anymore, I cannot pretend to an online replacement.
Expensive stuff to decorate my library for something that is obviously a conceptual default. Unfortunately I will have to sent it to the trash. For sur the next one will be from another brand.
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