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DavidGo's avatar
DavidGo
NETGEAR Expert
Jun 25, 2021

SXK30 Orbi Pro WiFi 6 Mini firmware upgrade issue

On SXK30 running firmware version v3.2.31.106, you may encounter an issue when trying to upgrade the firmware using the Online Update method. The issue presents itself on the SXR30 web UI where the Upgrade button may be greyed out if your SXS30 (satellite) is offline.

To work around the issue and proceed with the firmware upgrade, ensure the SXS30 is online and synched to the SXR30 or use the Manual Upgrade option.

 

We have addressed this in SXR30 / SXS30 Firmware Version 3.2.32.100

Bug Fixes

  • Fixes an issue where the firmware upgrade button is sometimes grayed out when a satellite unit is offline.

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