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Forum Discussion
crpntr
Oct 18, 2021Follower
SXK30 satellites will not stay synced
Hello, I have an SXK30B3 set with additional satellite, that I can not seem to keep the satellites functional on for more than a day. They do not drop out, but connected devices lose all connectiv...
JeraldM
Oct 21, 2021NETGEAR Employee Retired
Welcome to the community!
How are the satellites connected to the router? Wired or wireless backhaul?
Also, does the issue happen only on wireless or wired devices connected to the satellite or router?
There are a couple of things we can try, kindly check the following:
1. Perform a reset on the satellites only and resync them.
2. Check if the router and satellites are updated to the latest firmware (latest FW is v3.2.33.110)
Regards,
JeraldM
NETGEAR Community Team
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