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grunr's avatar
grunr
Aspirant
Oct 08, 2023
Solved

Orbi ax4200 Satellite wont sync

I just purchased the Orbi ax4200 tri band mesh wifi 6 (3 pack - one router and 2 sat's).   The first satellite is synced up with router just fine.  The second satellite is impossible !!  I have tried both through the orbi app on iphone and from my mac desktop using the web interface.  My router and sat that is working shows ip address in the 192.168 range and the sat that wont connect is showing 255.255.255.255 ?   I have reset the sat with a paper clip numerous times ( unitl light blinks amber) and no avail.   Please HELP !!

 

  • grunr's avatar
    grunr
    Oct 13, 2023

    yes. thanks for follow up.  I replaced the sat unit with a new one and it connected to the network in less than 2 minutes.  al good now

     

     

10 Replies

  • Turn OFF the working RBS. 

    Bring the one non working RBS to same room as RBR.

    Ethernet connect the RBS to the back of the RBR. 

     

    Does it get a proper IP address after 3-5 minutes? If so, use this IP address to log into the RBS web page and check it's FW version. All RBS need to be updated to same version of FW as what the RBR is using.

     

    What FW version is on the RBR and working RBS?