NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
MR70 satellite won't sync
One of the satellites dropped connection with MR70 router. LED shows amber. Tried syncing many times with satellite right next to router. power both off many times. firmware is current. connected fine . now it won't other satellite connects fine. Tried reset button on the satellite. no luck. system is less than 2years old. any help would be appreciated.
I presume you mean WPA3?
If it's supported, would be under Basic tab/Wireless settings. Be careful though, There may not be a WPA2/WPA3 mixed mode setting so if you set it to WPA3 only, Some of your non WPA3 devices won't work if this option is set. You'll need to leave it WPA2.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
9 Replies
What Firmware version is currently loaded and the MR and any other MS?
Turn off the other MS if present.
Power OFF the MR and this MS.
Power ON the MR and let it come to ready. With this one MS in same room, not close to the MR, after it shows a solid LED, AMBER or blinking LED, use the MRs web page to add the MS to the MR. See if this gets it re-synced.
Hi Fury, Thanks for the quick response. Firmware is V1.0.3.34. I will try your recommendations and get back to you in bout 1 hr. Thanks again!
Hi Furry,
I followed the directions exactly. The original MS still wouldn't connect from 6 ft distance with line of sight. now for the Bad news, when I powered on the MS2 in the original location that was working. wouldn't connect. it had an amber light. I tried syncing through the app using "Add Device". no luck. put in the same room as the 1st MS that wouldn't sync. Now it won't sync either.
any ideas?
I'd run a full factory reset on the MR and MS.
You can follow this guide that I made up for Orbi and will work for the MK series as well.
Let the MR and MS sync after pressing the reset buttons on the MS then MR. Give about 5 minutes and I'm hoping the MS will show a BLUE led, connecting the the MRs factory SSID name and PW, along with the MR, if you can get to this point, then continue to setup the MR using a web browser. I've done this with my MK systems on occasion as well.
Have the MS in the same room placed far from the MR as possible. That way you can see and interact with them as needed.