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shejialun's avatar
shejialun
Aspirant
Aug 11, 2023
Solved

SXK80 - Unable to discover or register SXS80 in Insight

When I SXS80 can sync normally with SXR80 normally, I can't search for the SXS80 device in the network in insight and I can't add it by scanning the QR code on the bottom of the device, it asks me to...
  • canfeng_li's avatar
    canfeng_li
    Aug 17, 2023
    Hi For SXK80, you can add sattelite via SXR80's UI, htttps://orbilogin.com shoud be able to access. You can change the default SSID/PW during the initial setup wizard. For 'My other NETGEAR products', this part will show all your NETGEAR registered product. The way to 'hide' it is to unregister the product. In fact it doesn't mean the product under Insight's management. I will ask a support member to contact you to see if you need any other help. Thanks.

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