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Forum Discussion
Solved
ReadyNAS 422 will not register with Insight Cloud
I removed the RN422 from my devices within Insight and performed a Factory reset. Now that the reset has been completed, I attempted to add the RN422 back to Insight to no avail. Although the Insight app finds the RN422, it is not able to register the device. I get the following error: "Unable to join ReadyCloud. Your device may be misconfigured." I'm also aware that ReadyCloud has been decommissioned.
How can I register this RN422 to Insight without any connections to ReadyCloud?
Hello qzkhtw1
NETGEAR has terminated ReadyCLOUD service on July 1st, 2023.
ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com
has been terminated on July 1st, 2023. Now, you can
continue to access locally your ReadyNAS, or access locally the USB
drive connected to the routers, but remote access won’t be available. NAS will not work on insight.
The Insight app will continue to work for all other Netgear devices, but not just NAS.Have a lovely day,
Nivedita Pa
Netgear Team
2 Replies
Replies have been turned off for this discussion
Hello qzkhtw1
NETGEAR has terminated ReadyCLOUD service on July 1st, 2023.
ReadyCLOUD mobile app, desktop application, and ReadyCLOUD web portal readycloud.netgear.com
has been terminated on July 1st, 2023. Now, you can
continue to access locally your ReadyNAS, or access locally the USB
drive connected to the routers, but remote access won’t be available. NAS will not work on insight.
The Insight app will continue to work for all other Netgear devices, but not just NAS.Have a lovely day,
Nivedita Pa
Netgear Team
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