SXR30 and Verizon FIOS

I spent 2 hours in a chat with Verizon and they were no help whatsoever.  They would not answer a question as basic as, "Do you support 34d party routers in place of your own equipment?"

However, I did finally find the attached document.  It appears that the ODN holds onto the IP address lease for their modem blocking attempts to replace their router.  By issuing a command to release the IP address on the Verizon router and immediately unplugging it, I could then install the SXR30 with no issues.

Note that the document is from Verizon.  All they kept saying was they didn't recommend 3rd party devices as they had a bunch of value added features that they could not elaborate on.

The Verizon solution was to replace the router with an older version (a CR1000A instead of CR1000B) and add 2 network extenders of their own.  The newer router my son already had would have to be hardwired to the extenders while the older one could work wirelessly.