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Forum Discussion
SXR30 Magenta light on router after lighting strike on cable
Hunkering down in basement for tornado warning and lots of lightning. Heard a loud snap in area of cable. router connection and wifi became inoperative as well as tv. Now router has a magenta colored light on front. What does this mean and what can I do? Thanks
1 Reply
It usually means the wan port is down.
what modem is it connected to?
First make sure the modem/gateway is working and correctly.
Attach a computer/pc to that and get it up and functional.
Once it is, power it back off for 2 minutes (and the orbi).
Then power it back on and give it 2 minutes.
Attach the gateway/modem to the wan port on the orbi and boot the orbi up.
Give it 2 minutes.
report back after that what happened.
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