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Forum Discussion
brjacobso
Sep 08, 2022Tutor
SXR80 and SXS80 losing connection constantly
Business WiFi Mesh System latest firmware V4.2.2.130 #SXR80 and##SXS80 pair (1 each Yesterday, I started losing connection every 10 mins. The only remedy is either to power cycle the Router or t...
plemans
Sep 08, 2022Guru - Experienced User
You're running it in access point mode?
when the connection drops, do devices connect but say "connected, no internet"
Or what error do you get?
brjacobso
Sep 08, 2022Tutor
It's in router mode, but connected to a separate AP from my ISP by cat 7 or 8 cable. So I get fiber from AT&T, they have the fiber go into their AP box. I disabled its integrated wifi because I want to use the mesh of these Orbi devices. Then the orbi has one satellite to help bring the signal to the rest of the house. I have a couple things wired to the orbi router, but the rest of everything is by wireless to either R or S.
Correct, I'll be just working on my work laptop, trying to go to a webpage or send messages in various messaging apps like microsoft teams. Every app that has a way of letting me know they're disconnected starts letting me know, web pages in browsers start going to 'can't access that right now' type messages.
And then if I go to my phone, I'll get the message "do you want to switch to cellular data or continue trying the wifi?".
- plemansSep 08, 2022Guru - Experienced User
swtiching off the wireless on the att gateway doesn't disable its router functions. It still leaves you in a double nat.
If you have their gateway in router mode, try the netgear in access point mode. that'd fix your double nat.
- brjacobsoSep 08, 2022Tutor
Well, I kind of want that. I'm serving up a number of VLANs and using other features that won't be possible if I do AP mode, at least according to some quick searches. AP mode seems to give out IPs on the original LAN that the main AP I have from my ISP is serving. I'll keep researching that as an option. But I don't think that solves the original issue. I've had this setup for about a year without issues. It's been the most stable and fastest wireless I've ever had...until a few days ago.
- plemansSep 09, 2022Guru - Experienced User
So try going into the att gateway and putting the netgears IP address into its DMZ
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