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Forum Discussion
SXS80 w wired backhaul runs ok for a while, then loses connection to router
After upgrading SXS80 to 4.3.3.200 firmware for SXR80 router and satellite, all comes up fine. But after a while (hours, days) the connection drops to the satellite. It is hard-wire connected to the ...
Hello jbsate
And welcome to the NETGEAR Community! 🙂
Maybe you can try the following:
1. Check first the cable. You may swap cables with those that are working fine.
2. Try resetting the devices to their default settings and then try again.
3. Try also removing the devices from Insight and add them back again to Insight.
4. For troubleshooting purposes, can you try connecting the router and satellite wireless and not wired at the moment by pressing the Sync button on the back of the satellite, and within two minutes, press the Sync button on the back of the router. When the bar LED on the satellite lights blue, the connection between the router and satellite is good. This may take 6 to 12 minutes.
https://www.downloads.netgear.com/files/GDC/SXK80/SXK80-SXR80-SXS80_QSG_EN.pdf
Have a lovely day,
Erwin
Netgear Team
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