NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jcharnet
Jun 25, 2021Guide
Very low speed on 2.4ghz
My router is SXR80, but it’s not on the list. I have 1gbps fiber, and my wifi runs around 700/800 mbps when on 5G. I have one satellite with Ethernet backhaul connected. From the satellite I also ...
DaneA
Jun 28, 2021NETGEAR Employee Retired
Are there other 2.4GHz wireless network/s within the area where the SRX80 is deployed?
Have you tried changing the channel on the 2.4GHz wireless network of your SRX80? If not yet, kindly try to change it and observe.
What is the current firmware version of your SXR80? If ever its not yet the latest version, I suggest you to update it then check if the same problem will occur. The latest SXR80/SXS80 Firmware is v3.2.6.100 and you can download it here.
Regards,
DaneA
NETGEAR Community Team
jcharnet
Jun 28, 2021Guide
Thank you for your reply.
I am on the latest firmware 3.2.6.100, I don't have any other 2.4GHZ network in my house, but I do see quite a few from my neighbors. My concern in switching and fixing a channel is that the neighbors network could change and be on the same as the one I have selected. I would assume Orbi on auto channel would figure out which channel is best to use, and change accordingly to resolve conflicts. Am I wrong?
Thanks,
Joao
- DaneAJun 28, 2021NETGEAR Employee Retired
Thank you for your response.
I would assume Orbi on auto channel would figure out which channel is best to use, and change accordingly to resolve conflicts. Am I wrong?
There is no option for auto channel in the settings of the SRX80.
My concern in switching and fixing a channel is that the neighbors network could change and be on the same as the one I have selected.
That is something uncontrollable since that is your neighbor's own 2.4GHz wireless network. You can still select other channels for your 2.4GHz wireless network on the SRX80.
Regards,
DaneA
NETGEAR Community Team
- jcharnetJun 28, 2021Guide
Really?
What does this setting do?
wireless network
Name (SSID) --
2.4GHz Channel -- Auto(6(P) + 10 (S))
...
Thanks,
Joao
- DaneAJun 30, 2021NETGEAR Employee Retired
I believe that is the default setting. I suggest you to change the channel to other channels and observe if the same problem will occur.
If ever the same problem will occur, kindly open a support ticket with NETGEAR Support here at anytime for further investigation.
Regards,
DaneA
NETGEAR Community Team
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!