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tehBob's avatar
tehBob
Aspirant
Jun 03, 2023

Wrong IPs being given out

I have a SXR80 modem as well as a SXS80 satellite mesh system.  Everything was working fine until a slight power outage happened and all of my IoT devices restarted.  Of my 30 light switches, 3 connected back without a problem.  I had the same problem in the past, and it was suggested I assign static IPs to everyone on my IoT VLAN, which I did.  Looking at my connected devices, I can see a bunch of the devices connecting with correct IP addresses (192.168.30.xxx).  But I have around 35 different IoT devices that show as being connected to the modem and satellite with the IP of 192.168.1.80.  I don't have an IP range set for 192.168.1.xxx at all.  I have no other DHCP servers besides the Orbi.  Any idea how I could force those devices to connect on the correct VLAN?  I am on firmware version V4.2.3.102.

 

I've already rebooted the modem, satellite, and a few of the devices, but they still show as being connected with the IP of 192.168.1.80.

 

 

You can see the static IPs are set for these devices:

 

 

The settings for my VLAN3:

22 Replies


  • tehBob wrote:

    I have a SXR80 modem router as well as a SXS80 satellite mesh system. 


    Just a tiny correction: The SRX80 router is connected to an Internet Service Provider (ISP) cable modem or Optical Network Terminator (ONT).  It is itself a combination router/WiFi unit.

     


    tehBob wrote:

     I don't have an IP range set for 192.168.1.xxx at all. 


    Surely LAN1 has numbers in the DHCP fields?  Are they simply the default values of 1 thru 254?

     


    tehBob wrote:

     I had the same problem in the past, and it was suggested I assign static IPs to everyone on my IoT VLAN, which I did.  Looking at my connected devices, I can see a bunch of the devices connecting with correct IP addresses (192.168.30.xxx)


    Reserving (assigning) IP addresses is a common practice. (I assign IPs to every device that is more or less permanent on the network: desktops, televisions, printers, cameras, light switches, etc.  Only truly transient devices are assigned IPs from the DHCP 'pool'.)  Any memory of how this problem was resolved the last time?

     

    I would want to confirm that these devices are receiving DHCP assignments from the router, but this is not trivial with WiFi devices.  It would mean capturing WiFi on the IoT network as a device is powered up and examining the DHCP packets.

     

    One tactic might be:

    • disable the IoT network
    • power the router and satellite off
    • boot up only the router.
    • let the network stabilize and verify that none of the IoT devices have connected.
    • enable the IoT  network

    My goodness, what a mess!

     

     

    • tehBob's avatar
      tehBob
      Aspirant

      Yes, the router sits behind a modem that has had its DHCP turned off, and its WIFI turned off.

       

      The different LAN settings are such:

      LAN1 is 192.168.0.xxx. DHCP Range of 192.168.0.21 - 253

      LAN2 is 192.168.20.xxx. DHCP Range of 192.168.20.2 - 254

      LAN3 is 192.168.30.xxx.  DHCP Range of 192.168.30.120 - 254

      LAN4 is 192.168.40.xxx.  DHCP Range of 192.168.40.2 - 254

       

      Last time the problem I had was nothing was being picked up at all.  All of my devices refused to connect to the network.  I shut everything down for an hour (it was like little house on the prairie around here!).  After the hour I turned on the modem and waited 10 minutes.  Then the router/satellite, waited 10 minutes. Then each computer, waited 10 minutes.  Then one by one turning on or restarting each IoT device until everything was online.  Took about 3 - 4 hours in total.  That's when the suggestion of setting static IPs for everything came up.

       

      This time, things are being seen, but a lot of the IoT devices are being picked up on that 192.168.1.80 IP address.  I will try your suggestion tonight after everyone has gone to bed since the computers and TVs are connecting without a problem.

       

      Thank you.

      • CrimpOn's avatar
        CrimpOn
        Guru

        tehBob wrote:

        Yes, the router sits behind a modem that has had its DHCP turned off, and its WIFI turned off.


        One thing to keep in mind is that a device which features DHCP and WiFi is a combination modem/router/wifi (the sort of device that ISPs almost always want to install because that leaves the customer with a fully functioning connection without requiring any equipment from the customer.

         

        This can create a "Double NAT" situation which can result in specific applications not working correctly.  Things like forwarding internet ports to internal servers, providing VPN access to the LAN from the internet, and certain types of internet gaming.  The net is rife with explanations of Double NAT, including this one from Netgear:

         https://kb.netgear.com/30186/What-is-Double-NAT 

        As long as this does not affect you, then there is no reason to take any action.

         

        Or, perhaps the ISP device has been put into "bridge" or "passthrough" mode?

         


        tehBob wrote:

        The different LAN settings are such:

        LAN1 is 192.168.0.xxx. DHCP Range of 192.168.0.21 - 253.


        The User Manual states on page 121 that the default IP subnet for LAN1 is 192.168.1.x.

        https://www.downloads.netgear.com/files/GDC/SXK80/Orbi_Pro_WiFi_6_UM_EN.pdf 

         

        My guess is that the LAN1 setting was changed was:

        • You just like this setting?
        • because the ISP router assigned an IP address beginning with 192.168.1.x to the Orbi WAN port and the Orbi changed the default setting to this, rather than 192.168.1.x?  If this is indeed the case, then the ISP router may actually be assigning DHCP addresses in the 192.168.1.x range

         

         

         

         

    • tehBob's avatar
      tehBob
      Aspirant

      CrimpOn wrote:

       

      One tactic might be:

      • disable the IoT network
      • power the router and satellite off
      • boot up only the router.
      • let the network stabilize and verify that none of the IoT devices have connected.
      • enable the IoT  network

      My goodness, what a mess!

       

       


      I tried this last night.  No luck. After turning everything back on and getting the IoT network back up, the 192.168.1.80 devices came back.  I've tried every different combination of disabling network, disabling DHCP, removing IP addresses from the pool...you name it, no luck.  For fun I decided to try to add my cell phone to this network.  It tried for a little bit and then failed with the error "unable to get an IP from the server".  I tried to add my laptop as well, it got an IPv6 address, but no actual IPv4 (169.254.89.58 with a subnet of 255.255.0.0).  Not sure if that helps anything.

      • CrimpOn's avatar
        CrimpOn
        Guru

        tehBob wrote:

        I tried to add my laptop as well, it got an IPv6 address, but no actual IPv4 (169.254.89.58 with a subnet of 255.255.0.0).  Not sure if that helps anything.

        This indicates that the laptop failed to get an IP address from the network. 169.254 IP addresses are known as Link Local addresses, created by the laptop itself.  (both the IPv4 and IPv6 addresses)  Nothing came from a DHCP server.

        https://en.wikipedia.org/wiki/Link-local_address 

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