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Dustin_V's avatar
Dustin_V
NETGEAR Employee Retired
Apr 16, 2019

Activate Your Limited Free Trial of Armor on Orbi Today!

Advanced cyber threat protection has come to Orbi! NETGEAR Armor is now available on three Orbi Mesh WiFi Systems, RBK50, RBK50V (Orbi Voice), and RBK53S. If you’re an existing user of any of these Orbi kits, you can easily activate your limited free trial in a few simple steps, directly from the Orbi App.

 

*Note: Please make sure your Orbi is running the latest firmware. To check for firmware updates, please click here. 

  1. Connect your mobile device to your Orbi’s WiFi network.
  2. Open the Orbi app to get to the main Dashboard and tap on the Security tile
  3. Tap Activate to ensure Armor is successfully activated on your router
  4. After tappng Launch Armor Portal, you'll be able to access all of the NETGEAR Armor features like checking network status, devices, and more!

Watch our video tutorial here:

 

For more info on NETGEAR Armor, Powered by Bitdefender, please visit: https://www.netgear.com/landings/armor/

10 Replies

  • pbarry's avatar
    pbarry
    Aspirant
    Apr 27, 2019

    I'm not seeing the Armor icon in the orbi app or on the webpage.  I'm on version 2.3.1.48 Any suggestions on how I can get the option to add Armor?

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      Apr 28, 2019

      Hi pbarry, thanks for you inquiry. Please make sure that your Orbi unit is not set to AP mode and is set to function in router mode.

       

      Dexter

  • ZoneMaster's avatar
    ZoneMaster
    Apprentice
    May 18, 2019

    I am running the latest firmware & iOS ORBI app. I tried to activate the NETGEAR Armor Trial several times over the past few weeks. I followed the recommended steps, but have always gotten the error "Failed to Subscribe".

     

    I have tried reboots & factory resets with no change in outcome.

     

    I like that Armor is backed by BitDefender; however, I am very leery of paying for Armor if there is no guarantee that it will work!

     

    ~Stan

     

    XFINITY CGM4140COM rev 2.0

    ORBI RBR50/RBS50(x2) ver 2.3.1.60

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator
      May 19, 2019

      Hi Stan, welcome to the community! I've sent you a message. Please check your inbox.

       

      Dexter

      • ZoneMaster's avatar
        ZoneMaster
        Apprentice
        May 22, 2019

        Kudos to support! Issue solved as follows:

         

        1. Place XFINITY router into Bridge Mode.

        2. Factory Reset Orbi RBR50.

        3. Open Orbi app on iOS.

        4. Perform Orbi network Initial Setup.

         

        Armor function automatically activated with 30 day trial.

         

        I love the new Armor function!

         

        ~Stan