How do you allow specific sites that Netgear Armor is blocking?

Hi mimsOrbi, welcome to the community! You can check the link below to submit the URL/site to Bitdefender. https://www.bitdefender.com/submit/ Dexter

I followed this link over a week ago (supposed to resolve inside of 72hrs) and the site my wife uses from her own employer still being blocked. This is inhibiting her ability to work and worse, I can't even find a way of simply disabling so she can work. Very frustrating. She's about to kill me for ever having put this on our router.

This is what my wife is complaining to me about. I'm having to defend bitfinder's practices to her and I don't even agree with them. Just that it's beyond my control. This effects her work and is very harmful to Bitfinder/Orbi's customers.

It has been a while, and Bifdefender simply hasn't resolved this: I installed it again on my desktop to see whether improvements had been made: both my work account and my wife's work account are blocked; my company's ERP-website is blocked; my children's school's website is blocked; etc. etc. etc. It may or may not be the case that you can "submit" websites for white-listing, but given the scope applied, I would have to hire someone to make the requests. It's like the ultimate security device on your car: the one that doesn't allow you to drive. This is simply the worst tool I have ever encountered. Money not well spent...

Hi all, for a more detailed description/reason why the sites are being blocked as well as requesting to have it unblocked, it is best to reach out to Bitdefender via their support channels below. Rest assured, your feedback is taken note of and will be passed along to the team. https://www.bitdefender.com/consumer/support/ Dexter

Armor Blocking Sites - How to Unblock?

18 Replies

DexterJB
NETGEAR Moderator
May 03, 2019
Hi mimsOrbi, welcome to the community! You can check the link below to submit the URL/site to Bitdefender.

https://www.bitdefender.com/submit/

Dexter
- Chris96
  Tutor
  Jul 11, 2019
  Had to uninstall Armor on my desktop, as all https-sites were blocked somehow. No easy and quick way to get those sites working. Very disappointed.I installed Armor on my iPhone; no problems there.
- Orbi-Roc
  Luminary
  Jul 12, 2019
  The problem with this DexterJB is that the user simple DOESN'T KNOW on which foot to dance. ARMOR/BitDefender is blocking the sites. Would it not be up to them to tell the user why it's being blocked with some form of documentation? I had a similar situation with the bank I deal with and could ever get a straight answer from anyone. To simply ask the user to whitelist the site is NOT a solution, since the user is uneasy about making that choice. What is that URL is a deceitful URL masking its true identiy?
  
  To simply ask users to whitelist those ALERTS is a copout! Sorry!
  - pizza_pablo
    Apprentice
    Jul 29, 2019
    I would be satisfied it I could unblock a site, but I see no place to do that , in router security settings. I see where to block a site, but no where to list sites to allow.
    I reckon the next step is to find out how to disable Netgear Armor.
- pizza_pablo
  Apprentice
  Jul 29, 2019
  I don't understand why I should have to ask a software provider for permission to open a web site of my choosing.
  I could understand a warning, before proceeding, but an outright denial is unreasonable. It's MY machine! It's MY PERSONALLY OWNED, home device!
  It's NOT like I'm using a computer that belongs to my employer or somewhere else and THEIR software doesn't want me to go to a particular web site.
  - bschroader
    Tutor
    Aug 02, 2019
    This is what my wife is complaining to me about. I'm having to defend bitfinder's practices to her and I don't even agree with them. Just that it's beyond my control. This effects her work and is very harmful to Bitfinder/Orbi's customers.

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Armor Blocking Sites - How to Unblock?