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Forum Discussion
ChemicalGilroy
Aug 11, 2018Star
How to Launch Vulnerability Scan?
As the title says, how can I launch a vulnerability scan with netgear armor on my NightHawk R7000P? There is nowhere in the menu to launch one and I have had it since launch and no scan has been perf...
Bogey4
Aug 14, 2019Aspirant
Just wondering if anybody has any new updates on this issue. I am approximately 11 days in to a 30 day free trial and my Netgear Armor portal indicates no vulnerability scans performed to date. I have installed the local version on my laptop and phone. I can run the vulnerability scan locally on these 2 devices and the status appears in the detail view on the Netgear Armor portal. There is no evidence of any other vulnerability scan being performed. I don’t see this status changing any time soon. I am trying to make an informed decision about buying this product when the trial ends. If anyone can shed some light on this it would be greatly appreciated.
- StevenOrbiAug 14, 2019TutorI believe that the vulnerability scan won’t run against Windows PCs running bitdefender. The software on the router does run scans against other devices like AV receivers, streaming devices, security cameras etc. I found that a reboot of my router kicked off the vulnerability scan and afterwards it runs about every 7 days.
So it seemed the initial install didn’t reboot router and the reboot set the normal schedule in motion.
The scan definitely identifies problems on several devices which I have since patched. Also the product picks up malicious urls that any device tries to access.
I think for the price the product is useful and worth having.- Bogey4Aug 15, 2019Aspirant
Thank you for the feedback. I just tried a reboot through the Nighthawk app but don’t see anything yet. I will give it a day and then try a hard reboot. Thanks again.
- Bogey4Aug 19, 2019Aspirant
I wanted to update everyone on issues discovered during my trial subscription to Netgear Armor. As previously reported, the main problem has been that I just can’t get the program to perform a vulnerability scan. This is in contrast to Bitfender Total Security I installed on my Windows laptop. Vulnerability scans performed through this application work just fine. This program and mobile apps designed for iOS and android mobile devices are offered as part of the trial subscription. I have installed both the Windows and android applications. I have had some issues with the android application but am reasonably impressed with the Windows application. I have attempted multiple router reboots but nothing seems to trigger a vulnerability scan through Netgear Armor. I tried contacting Bitdefender support and they simply opened a trouble ticket with Netgear. The Netgear rep I spoke with said they were aware of the problem and are planning a future firmware update that would allow a user to force a vulnerability scan. I asked if the issue was unique to my model and was not provided a definitive answer. I would be curious to get some feedback from the community on this as my router is about 5 years old. I originally questioned this when I entered into the trial because I did not see my specific model number on the list of supported deviices. I asked the rep about this and she said the device was supported but admitted that there may be differences based on the age of the router contributing to the problem. I will advise if I learn more.