NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

mapping's avatar
mapping
Aspirant
Sep 27, 2023

Internet Radio stations blocked on AX2400 / RAX30

My RAX30 is blocking my Naim ND5XS from accessing some internet radio stations. These stations are available on other devices – only the Naim is blocked (they all worked on the Naim before changing to the RAX30). The stations are blocked as threats but don’t shown under the list of threats in the app so they can’t be unblocked. They are shown as ‘anomaly’ – there are 13 threats shown but only 5 are actually listed as real threats, the rest are radio stations and I cant unblock them – can you help?

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What happens if you disable Armor temporarily in the NH app? 

    Select the 3 horizontal bars top left corner, then select Settings/Security then move the slider button to disable Armor.

     

  • Hi - with Armor disable the radio blocking station continues.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      With Armor and any other security app (Smart Parental Controls or Access Controls) disabled, power off for 1 minute then back ON with the ISP modem and router.
      Be sure to restart your network in this sequence:
      Turn off and unplug modem.
      Turn off router and computers.
      Plug in and turn on modem. Wait 2 minutes for it to connect.
      Turn on the router and wait 2 minutes for it to connect.
      Turn on computers and rest of network.