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Forum Discussion
bkuhr
Jun 23, 2021Aspirant
ISP says Malware comming from my network
Not that I completely trust email I got from ISP stating they detected Malwear Bot coming from my network, but gave no indication of which device on my network might be responsible. I did recently pl...
Christian_R
Jun 29, 2021NETGEAR Employee Retired
Hi Brian,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
- bkuhrJun 29, 2021Aspirant
Christian,
router was registerered in 7/2020, no chat, email or phone support available. Hardware warranty is about to expire. That is why I asked here, on the forum, if NetArmor was the correct solution to Detect and Identify suspect devices on my LAN network. Was hoping for an answer other than contact support