Netgear Armor/Bitdefender requires password for automatic update

Question

Netgear Armor is installed on Orbi 971 system with Windows 10 & 11 workstations. Antivirus is set to update automatically in the background; however, it does not unless you are logged in as an Administrator. Instead, a normal User is prompted for an Administrator password to install an update. This is not secure and highly impractical.

How can I get Netgear Armor/Bitdefender on Windows machines to update automatically without entering an Administrator password on every machine for every update?

eseerd · Answer

Netgear Armor/Bitdefender is installed on Windows 10 &amp; 11 workstations on an Orbi 971 network.&nbsp; I originally set up virus scans to run each night; however, they don't run unless the workstation is logged in to the account that created the scan.&nbsp; Then, when you do log in it starts to run the scan, even though the scan should be finished by that time.&nbsp;Is it possible to schedule a nightly scan as an Administrator and have it run even if an Administrator is not logged into the machine?

FURRYe38 · Answer

That's a windows security feature. Something to ask MS about and user account controls.&nbsp;

eseerd · Answer

I am well aware of this security feature in Microsoft Windows.&nbsp; It is not a problem, it's a feature.&nbsp; I founded and have managed a software company for over 30 years and relying on Windows User Account Controls and using non-Adminstrator accounts for daily use is standard best practices for security.&nbsp; Other products, like Symantec Endpoint are able to update in the background using the authorization I provided during setup.&nbsp; Bitdefender's implementation is simplistic and extremely inconvenient in comparison, and the recommendation from both Netgear and Bitdefender to pass out Administrator credentials to everyone is ridiculous from a security perspective.&nbsp; This is NOT what I expect from companies like Netgear and Bitdefender who claim to be all about security.

FURRYe38 · Answer

Contact Armor support then.
Good Luck.

eseerd · Answer

I contacted Netgear Armor before posting here.&nbsp; I was told to either turn off Windows' User Account Control or pass out Administrator passwords to everyone.&nbsp; I then contacted Bitdefender tech support and was told essentially the same thing.&nbsp; I then asked to escalate the issue with Bitdefender, which was done.&nbsp; After escalation, Bitdefender has been responsive and they are pursuing the matter, but there is no resolution yet.

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Netgear Armor/Bitdefender requires password for automatic update

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