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Orbi RBR750 with Armor crashes with large downloads
Had the same issue with RBR750 as the rest of you.
I tried updating the firmware, and was ready to throw in the towel. It looks like disabling Netgear ARMOR did the trick for me. I really had no interest in it and was just using it as I still had a bit left of my free year.
The issue has been resolve and has tested fixed with Armor enabled. Keep an eye out for next FW update.
18 Replies
Yep, pretty sure it was the same issue with my RBR850. I went down a whole rabbithole of investigation + testing, and the problem hasn't returned since I disabled Netgear Armor.
This should be fixed in future FW versions. Be patient.
Thanks for the reply and information. Apologies for the upcoming rant, it is not directed at you personally, but Netgear.
I'm happy it's going to be fixed in future updates, but I expected better from Netgear. Armor is a paid for service, and this problem apparently started at least 18 months ago so I would argue that users have been patient. Within that 18 months Netgear have released firmware updates that have *removed* functionality and debugging abilities from the user, making this problem even harder to diagnose. I understand what they say is their reasoning for it, but I don't respect it. This is on top of their lack of communication around the issue, as well as the fact that users have to pay for a support contract for the luxury of submitting a ticket for help.
At the earliest opportunity, I will be putting my Orbi directly in the bin and replacing it with something I can at least debug properly.