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Forum Discussion
Transfer Armor plus to new router
Had Netgear Orbi for 5 years and paid Armour service. Recently bought new router to replace this, however you cannot transfer the Armor plus to the new router. Customer Support does not help and te...
Thanks for the explanation. Geez. The next time you contact Netgear, perhaps ask, "how do we escalate this problem to a higher support level?"
They escalated it three times.. I emailed and called 5 times and last 3 they said we have escalated it - still states "In Progress". However i still pay for the Armor and currently unprotected till they transfer it, which at this point don't think they intend to. would have to purchase the new one on the new router and eat the 4 months still left on the old router. Good way they increase their revenue.